.png?width=230&height=250&name=Bryx%20Logo%202020%20(White).png "Bryx Logo 2020 (White)")
DAVID EARL THOMAS
In 2014, our small but mighty team launched our first public safety product, the Bryx Mobile application. Detroit Fire Department was one of our first customers who relied heavily on the app. At the time, Detroit was facing bankruptcy and preparing for the infamous Devil's Night—a night of widespread arson throughout Detroit. We contacted the city in response to a viral video on The Colbert Report showing Detroit firefighters being "alerted" by faxed documents tipping over soda cans. We provided the Bryx Mobile app for free. After experiencing the speed and reliability of Bryx Mobile, the department quickly became the first of many customers of our second public safety product, the Bryx Station Alerting system.
What started as a small team of engineers from the Rochester Institute of Technology, Bryx has grown into a next-century technology company empowering first responders, reducing response times, and improving emergency outcomes across the globe.
Let us help keep your community safe.
FREQUENTLY ASKED QUESTIONS
WHERE IS BRYX LOCATED?
WHAT KIND OF SUPPORT DOES BRYX OFFER?
Bryx provides 24/7 support from a dedicated team backed by the engineers behind Bryx.
DOES BRYX PROVIDE ANY TRAINING?
Our products are easy to learn and adopt. We are happy to provide training classes, as needed, for staff and staff trainers at no additional cost.
WHAT KIND OF BACKUP SYSTEM DOES BRYX HAVE?
Bryx utilizes geographically dispersed data centers across the world. If an entire data center is unavailable due to power loss or connectivity issues, traffic will automatically be routed to the nearest data center.
WHAT KIND OF INTEGRATIONS WITH CAD ARE AVAILABLE?
Bryx integrates with all CADs. In all cases, we get data feeds from CAD in one of the following transports: HTTPS, SMTP (Email), File Write > HTTPS (via Bryx Dispatch Courier), and SNPP (Paging). Data sent between devices is encrypted using TLS 1.2 and is encrypted at rest using AES 256.
DOES THE BRYX PLATFORM WORK WITH BOTH CAREER AND VOLUNTEER DEPARTMENTS?
We believe that all first responders should have access to fast and reliable tools. That’s why our mobile app is completely free, and our station alerting system has flexible pricing options for career and volunteer departments of all sizes.