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PANIC BUTTONS

Help, called silently. Sent Instantly.

Learn about the Retail Worker Safety Act: 
RWSA Summary
Mobile Panic Button mockup 1
HOW IT WORKS

From Button Press to Coordinated Response

01. Silent Activation
An employee presses a fixed panic button or triggers the Bryx Mobile app; no phone call, no announcement, no attention drawn.
02. Instant Notification
Store managers, security personnel, and the Security Operations Center are notified in real time via mobile, desktop, and SMS.
03. In-store alerting
Configured workflows activate: strobes, color-coded lights, and text-to-speech announcements (by incident type) over the existing PA.
04. Documented Response
Every activation automatically creates a timestamped incident record with acknowledgments and full audit history.
PLATFORM CAPABILITIES

Fixed Panic Buttons & In-Store Alerting

Bryx Alerting Unit

A public-safety grade industrial computer anchors each store; supporting unlimited connected buttons, strobes, and visual devices.

Configurable Buttons

One, two, or three-button stations with tamper covers; each button drives its own response workflow by incident type.

Visual & Audible Alerts

Color-coded strobes (e.g., lockdown vs. lockout) plus alert tones and text-to-speech announcements over the store's existing PA.

Silent by Design

A single press silently notifies responders critical when drawing attention would increase risk to employees or customers.

Building Integration

Dry-contact relays interface with existing building systems; lighting scenes, hard-wired alarms, door control expansion.

Your Hardware, Your Vendors

Bryx integrates commodity devices (e.g., STI) procured through your preferred vendors; no proprietary hardware lock-in.

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PLATFORM CAPABILITIES

Mobile Panic Button Application

Unlimited Devices

Deploy to every authorized employer-provided device per store; no per-seat licensing, no device caps.

One-touch & Lock-screen

Single tap in-app, or triple-press the volume button to trigger from the lock screen without opening the app.

Two-way communication

Once acknowledged, the SOC can push status updates and instructions directly to the employee mid-incident.

Manager Notification

Optional simultaneous routing to store managers and in-store security via Bryx Mobile; local response starts immediately.

Privacy-compliant

No location tracking unless an alarm is triggered; aligned with the RWSA's employee-privacy requirements.

Fast to Scale

Software-only deployment rolls out across stores in days; an ideal rapid-compliance layer alongside fixed hardware.

INCIDENT MANAGEMENT

Every Activation, Documented & Coordinated

  • Every activation creates a timestamped incident; initiating device, time, location, and event details. Replacing ad hoc verbal escalation with a consistent, auditable workflow.

  • A single console shows incidents, response activity, and history across every participating store; one operational picture for security leadership.

  • Activations, acknowledgments, and response actions are retained for after-action review, workplace-violence program documentation, and regulatory reporting.

  • Real-time notification to the Security Operations Center enables rapid assessment, remote escalation of in-store alerting, and law-enforcement escalation when appropriate.

STILL HAVE QUESTIONS?
Book a Demo

Contact Us

General Inquiries: 585-364-2796

Customer Support: 585-364-2799

support@bryx.com

sales@bryx.com

Located At:

 

59 Halstead Street

Rochester, NY 14610

 

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