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NEW YORK RETAIL WORKER SAFETY ACT

Compliant before January 1.

Silent response buttons for every New York retail employee, live in days, at one flat price per store.

Device mockups_map
8

weeks to January 1, 2027

75
$

per store per month, launch pricing

5
stores live free while you evaluate
DEMO REQUESTS

Fill out the form to see the platform in action
THE MANDATE

What Labor Law Section 27-e Requires

on January 1, 2027

Covered employers: retail employers with 500 or more retail employees statewide in New York. NYSDOL published proposed regulations September 30, 2026.

Every employee has access
Bryx app on the tablets, handhelds, or company phones you already own. Unlimited users. Optional fixed wireless buttons for counters and back rooms.
Immediate internal response
Store and district managers alerted in under a second. Asset protection and risk notified in parallel. If no one clears it, Bryx escalates to 911 with location.

Employer devices only
Deployed on company issued devices. Personal phones stay out of scope.
Location only on activation
Location transmits only when a button is pressed and stops when the incident closes.

Written instructions
A one page, store specific instruction sheet for every location, delivered at activation.
Non retaliation
Accidental and good faith activations are logged as such, giving you a clean record for your policy.
HOW IT WORKS

One Press. Management and First Responders Alerted.

01. Trigger

Press the Button

  • · In the Bryx app on a store device, or a fixed wireless button at the counter or in the back room.

02. Bryx Platform

The Bridge Between Button and Response
  • · Sub second alerts. No store network changes. Location shared only on activation.

03. Response

Managers, Corporate, and 911

  • · Internal responders alerted first, satisfying the statute. Escalation to 911 and responders when no one inside can respond.

Bryx is the alerting platform used by more than 2,000 fire and EMS agencies, 911 centers, and U.S. military installations including West Point. The same system now runs on the retail floor.

THE PLAN

Three Steps to Compliance before January 1

START

 

Send your store count

Bryx activates five stores remotely at no charge and sends your store specific instruction sheets.

 

 

EVALUATE

Evaluate and sign

Security review with your IT team. Responder roster and escalation rules agreed. Twelve month term, monthly billing.

DEPLOY

Every New York store live

Activated remotely on your devices. First monthly test logged before January 1. Other states added at the same rate.

REFERENCES

Read the Law and Proposed Rule

The Statute
Click below for: New York Labor Law Section 27-e, the Retail Worker Safety Act, as amended.
Learn More

NYSDOL Guidance
The Department of Labor’s Retail Worker Safety page, with model policy, training, and FAQs.
Learn More

Proposed Rule
Silent response button regulations published in the NYS Register. Comments close 11/29/2026.
Learn More

Not legal advice. Descriptions of the Retail Worker Safety Act and the proposed regulations are Bryx's summary. Each employer and its counsel determine coverage and compliance. The proposed rule may change before it is final.

Pricing and terms. Prices are in U.S. dollars and exclude applicable taxes. Launch pricing of $75 per store per month applies to retailers live before January 1, 2027 and is held for three years. Any engagement is subject to a mutually executed subscription agreement, which governs over this page. The five store evaluation carries no fee and no obligation.

Service dependencies. Alert delivery depends on the employers devices, connectivity, and responder availability. Escalation to 911 depends on each public safety answering point's integration and policies, which are outside Bryx's control. Bryx does not guarantee a response by any third party.

Privacy. Location is transmitted only when a button is activated and stops when the incident closes. Activation and location data are retained only for incident records. Bryx security documentation is available for IT review on request.